Piece missing

Reply by our customer service

Hi. Your feedback is important to us. We appreciate you taking the time to let us know your comment. On the other hand glad to know the concern has already been looked into. Thank you.

very bad.

Reply by our customer service

Hi Zhi, Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!

I bought this cartridge back in Feb 2019. I was skeptical about the quality, but I just gave it a try. It turned out my concern was right. It claimed it could print 1600 pages. I thought it would last for at least a few years as I don't print much. After printing about 100 pages, it has already ran out of toner couple days ago (Dec 2019). I'm very disappointed with the product. It didn't even print 10% of what it claimed. If you are considering to buy this product, you will definitely waste your time and money.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards