product is ok but the design lacks mobility and options. I would recommend another product that can accomplish the same fonctionnalities as this one and some

Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're sorry to hear you had such a frustrating experience and that we didn't meet your expectations for this product at this time. Please let us know how we can assist you further. Thank you.

Strong and sturdy but hard to screw the 3 screws on the wall

Reply by our customer service

Thank you for providing your feedback! We are sorry to hear that you were not satisfied with our product. Do not hesitate to contact us by email (support@123ink.ca), live chat or by phone at 1-866-979-7463. Have a nice day !

During installation it is difficult to get the center screw in, it is obstructed by a horizontal support pole. Once tightened only friction is preventing it from rotating. The upper and lower screw holes are both curved slots which allow the mount to rotate around the center screw hole. Once the TV is mounted the swivel pivot has no bite or friction, and the TV swivels to wherever the cords are pulling. A purchaser may need to find a way to increase bite and friction to stabilize a TV. No cable management, The mounted TV sits fairly far from the wall. Ways this product could be improved: Hex or Torque head screws (something which offers a 90 degree tightening option). Upper and lower thumb nuts for the swivel. High friction rubber washers for the swivel. A couple cutouts to tie cable management to.

Reply by our customer service

Thank you for your feedback. We are sorry to hear that you are not satisfied with our product. Please feel free to contact us by email support@123ink.ca, phone 1-866-979-7463 or via live chat. Have a great day!

It says that it fits up 42 inch Tv. I had trouble with it on my 40inch Tv. It’s good maybe for up to 32 inch tv.

Reply by our customer service

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with the TV wall mount. We will send you an email to help you from there.

I guess it's worth what I paid for it lol I should have gone with a better model, as this one doesn't have the movement that I'd like. Will probably buy a different one :)

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards