VESA 600X400 screw size is M8, the holes in the bracket are only sized for M6 screws. None of the screws that came with the kit worked for my application, not even the ones for the sound bar which the screw holes should be standard size, I had to purchase the screws, nuts and washers separately.

Reply by our customer service

Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.

This is my second order, the Optical Toslink Input is now missing on this same soundbar model. The new TELUS 4K HDTV boxes now only have HDMI and Toslink outputs. Bluetooth works well, USB plays louder but sound distorts above volume 25, both line inputs hum when connected to audio source. No Optical input is a deal breaker for me.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Pas d'instruction pour l'installation avec les supports Basse qualité de la barre de son

Reply by our customer service

Bonjour, Merci d'avoir contacté Shopper Nous sommes vraiment très désolés pour cela. Veuillez contacter notre service clientèle à support@123ink.ca ou en appelant au 1-866-979-7463 afin que nous puissions organiser un remplacement ou un remboursement.

I think it's a over priced for just two bracket. I got the TV mount at the same price.

Reply by our customer service

Dear customer We are pretty confident about our pricing on the market, in another way you could also think of that the TV mount you purchase has a great price right ;) Best regards

I had to dremel the soundbar slightly to make the mount screws fit, which is silly since they are sold together. That's actually really frustrating. I don't like the loud chime/beep turning off/on, as it could wake a child sleeping nearby. And the blue light indicating which source it is using is too bright and distracting, and really not necessary. Sound is fine.

Reply by our customer service

Dear customer, Thanks for your feedback ! Please contact our customer service to get any help. We are more than happy to help you here. Best Regards,

I thought these would be great but virtually impossible to attach them to the sound bar it was paired two. Stupid design, so much so that if you hook one end of the bracket to the sound bar it is impossible to turn the bar on as the bracket covers the switch. Also so poor instructions.

Reply by our customer service

Dear customer, Thanks for your feedback, we will try our best to improve our products. If you'd like to return this product, please feel free to contact our customer service for help. Sorry for the inconvenience. Best regards