burned out after 2 months

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

Major connectivity problems and no compatibility with any other Zigbee platforms.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""S31 WiFi Smart Socket Yellow - Smart Phone App Online Controllable"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

I would not waste your money. I purchased 2 of these for my house and tried for several hours to first find an app that would work, and second an app that would be able to find the plug. I would understand if the item has older packaging and instructions are outdated, but even the instructions on the website about what app to use do not work. I will be returning these and getting my money back.

Reply by our customer service

Hi. We really appreciate you taking the time to share your feedback and being so open with us. We're so sorry that we didn't meet your expectations at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

app not even available. literally wtf.

Reply by our customer service

Hi there, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. On the other hand, I'm happy to know that you're concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com

S31 WiFi Smart Socket Yellow Does not work. app can not find it at all. useless. 1.99 wasted.

Terrrible - 0 star if I can. Just like the camera, never could get either to install / connect. Kept telling me to power off, then power on and re-add again, over and over. I own 3 oringial Wemo smarplugs and never have any problem setting them up. I also own few Wyze Cams and they connect just fine. I also own 2 smart bulbs and never have issues setting up. I also have many other IP cameras and never have this kind of nonsense.