It’s tilting is week

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Sorry but I had to add extra brackets to support this unit. My tv is 95 lbs and is under the weight limit. I have a Sony KDL-60nx800

Reply by our customer service

Hi, thank you for leaving a review on tv wall mount. We apologize that it didn't support your tv If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463

The mount is quite strong according to the SPEC. But the two small bolts to hold the tilt position are too weak to hold the TV. So my TV is always tilt downward. If you have a light TV this may works. My TV is 28 KG (way less than the max. weight the spec indicated). and it just can't hold it vertically. I requested retrun because of this and I can only give a two-star here.

Reply by our customer service

Hi. Your feedback is important to us. We appreciate you for taking the time to let us know your comment. We're so sorry that we didn't meet your expectations for this product at this time. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

Says it will hold a tv up to 110lbs doubt it! my tv is 45lbs and 52" the mounting plate sags and the tv hangs down whatever you adjust it to reading some of the older reviews they did not have this problem so maybe the Quality of the product has deteriated over the years to save costs. It doesn't feel safe to will be looking for a stronger product to replace this. would not reccomend for a tv over 32"

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.

missing some parts, need replacement

Reply by our customer service

Hi, We apologize that you have receive the Tv Wall Mount and it was missing some parts. I have sent you an email and I am waiting for your reply!

Packaging was damage upon shipping

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. On the other hand, I'm happy to know that you're concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!