Very heavy, surprisingly bulky : damaged the walls. simply not as neat as hope . Stuck out of a 24" telly in a most unsightly way. Tried to return it but stuck with it. it's boxed up in a pile of things for use as found things.

Reply by our customer service

Hi there, It was a pleasure serving you, we're glad the problem has been solved. We hope you'll come and see us again soon!

Not as advertised. Not compatible with Sharp 55" TVs. They charge restocking fees for shipping incorrect item. Not recommended to buy from this company. Better to go with Amazon.

Reply by our customer service

Hi Rkhitt, Thanks for sharing your feedback. If you need any assistance in regard to this TV Wall mount you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Assez facile à installer et de belle qualité mais malgré toutes mes précautions pour bien mettre la plaque murale de niveau, une fois installée mon téléviseur est pas de niveau du tout. Très mauvais service à la clientèle qui me redit de bien installer ma plaque dans du solide ce que j’ai fait. Les trois grosses vis sont dans des montants en bois du mur. Impossible que ce soit plus solide que ça.

the product was so bad it never even showed up for me to write a proper review! Canada post lost it in transit and Shoppers plus is doing absolutely NOTHING about this situation. cant even get a reply from them to let me know the hell is going on.

Reply by our customer service

Dear customer. Very sorry for the inconvenience. We have opened an investigation with Canada Post and will get back to you once we receive an update from Canada Post, no later then thursday the 23rd of may 2019 . Thank you

It says "suitable for most sony soundbars" but it did not work for my SONY HTCT80 soundbar, I tried to put the L and M screws as per the manual, but the L screw is not going inside its designated screw hole. Usually I like Prime Cables product, but this one didn't work as expected.

Reply by our customer service

Hi there, Please forgive us for the inconvenience. If you would like to discuss the details of your order, please don't hesitate to contact our customer service department. Thanks.

Not happy with this mount at all. It claims to support the following: "VESA 400X400, 400X200, 300X300, 200X200, 200X100, 100X100, 75x75". However, the only screws included are M6 and M8. No M4 screws, which are required for 100x100 (which my TV is) and smaller VESA standards. So while yes, technically the mounting pattern supports smaller TVs, they don't include the necessary screws for installation. I would assume if buying a mount for a TV that stated it supported multiple VESA standards, it would be common sense to include the screws necessary to mount each size. Also, if you value any of the ports on the back of your TV (HDMI etc) DO NOT use the included cable routing attachments. The clip-on plastic routing channels are positioned too close to the hinges, so any sort of movement you make to position the TV, causes the nearby routed wires a very likely chance of kinking. I noticed this before routing my cables, but despite being careful, leaving appropriate slack for movement, my HDMI cable kinked up and was torn from the back of the TV. The connector was completely bent and destroyed. Thankfully, the HDMI port on the TV still works, but who knows if it did any long term damage. Oh, and the cheap plastic covers that are used to hide the screws and make it look nice, just fall off. Sometimes, you get what you pay for - but not in a good way.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards