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Full motion TV Wall Mount 17" to 42" inch + Universal Sound Bar Speaker Bracket-PrimeCables®

Reviewed by710customers
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  • 2 /5

    By

    from Nova Scotia

    Thanked 0 times for 11 review
    Jun 11, 2022

    This item was obviously used and returned (and was not checked by shopper-plus when it was????). One of the permanent bolts (welded-on and integral to the back mount, so not replaceable) showed that a nut had been previously put onto it, and had been either cross threaded or was not metric (as is required). Also the included “cable management clip” that clips onto the arms to keep your cables organized, was cracked and broken. Have been a long time customer here at Shopper+, and had higher expectations of quality…..this purchase was disappointing.

      Reply by our customer service

      Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Full motion TV Wall Mount 17" to 42" inch - PrimeCables® Cab-PSW738." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

      Was this review helpful? Thanks (0 people thanked John K for this review)
    • 2 /5

      By

      from Ontario

      Thanked 4 times for 4 review
      Feb 05, 2019

      VESA 600X400 screw size is M8, the holes in the bracket are only sized for M6 screws. None of the screws that came with the kit worked for my application, not even the ones for the sound bar which the screw holes should be standard size, I had to purchase the screws, nuts and washers separately.

        Reply by our customer service

        Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.

        Was this review helpful? Thanks (2 people thanked eddie for this review)
      • 2 /5

        By

        from Ontario

        Thanked 53 times for 266 review
        Jan 28, 2019

        I think it's a over priced for just two bracket. I got the TV mount at the same price.

          Reply by our customer service

          Dear customer We are pretty confident about our pricing on the market, in another way you could also think of that the TV mount you purchase has a great price right ;) Best regards

          Was this review helpful? Thanks (0 people thanked Shoppingsheep for this review)
        • 2 /5

          By

          from Nova Scotia

          Thanked 2 times for 8 review
          Sep 13, 2018

          I thought these would be great but virtually impossible to attach them to the sound bar it was paired two. Stupid design, so much so that if you hook one end of the bracket to the sound bar it is impossible to turn the bar on as the bracket covers the switch. Also so poor instructions.

            Reply by our customer service

            Dear customer, Thanks for your feedback, we will try our best to improve our products. If you'd like to return this product, please feel free to contact our customer service for help. Sorry for the inconvenience. Best regards

            Was this review helpful? Thanks (0 people thanked david_s for this review)
          • 2 /5

            By

            from Ontario

            Thanked 15 times for 43 review
            Aug 03, 2018

            The bracket is not as good as its made out to be. For me the back plate would bot attach to the arm as the scrww holes were out of line.

              Reply by our customer service

              Dear customer, Thanks for your kind reviews and sorry for this inconvenience ! Could you please contact our customer service for help? We are more than happy to help you here. Best regards,

              Was this review helpful? Thanks (0 people thanked harp A for this review)
            • 2 /5

              By

              from British Columbia

              Thanked 31 times for 16 review
              Sep 13, 2017

              At first this out of the box seems like a great unit. In comparison to other wall mounts I've had over the years. This unit isn't as tight with tolerances if when everything is all adjusted. Didn't included the required allen key to tighten down the bolts that secure the vesa mount to the wall bracket. I wouldn't order this again and should've went with my other option on this site. Is it currenlty doing the job? Yes, it works once you get it setup correctly, but I can't see everyone figuring this out. The included level has a nonexistent magnet that was supposed to stick onto the wall mount, that didn't work out so well. Considering it was purchased on sale. I can't complain too much.

                Reply by our customer service

                Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover life time warranty for it .We are more than happy to help you here .Best regards

                Was this review helpful? Thanks (0 people thanked muhammed _m for this review)