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Dual-Motor Height Adjustable Ergo Standing Desk Frame - PrimeCables®

Reviewed by1046customers
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Showing 1-6 of 9 reviews
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  • 2 /5

    By

    from Ontario

    Thanked 0 times for 1 review
    Nov 20, 2023

    It's not safe and not convenient to use. When you press one of the programmable buttons or up/down, the desk will go up even if I sit on it to make high pressure, the same when it goes down. Somebody or something can be damaged. Control panel doesn't have light and is completely invisible in a dark room. You need to press twice to do something. I used a few tables before with a sensor panel and this panel is completely different and unusable. Frame is strong and all mechanics work properly. I was disappointed.

      Reply by our customer service

      Hi. I truly value your feedback and the time you took to evaluate Cab-M02-23R-BK. I have gone ahead and sent an email to you to further assist you with this. Thank you.

      Was this review helpful? Thanks (0 people thanked ihor_k for this review)
    • 2 /5

      By

      from

      Thanked 0 times for 1 review
      Jun 14, 2023

      Desk shakes a lot when in standing position and wobbles when in sitting position. I like the fact that I sit and stand, but the desk is not sturdy, which is why I don't like that product. Will be keeping that desk, but if I knew that it won't be sturdy, I would have not bought it.

        Reply by our customer service

        Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Cab-M02-23R-BK." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

        Was this review helpful? Thanks (0 people thanked d****l for this review)
      • 2 /5

        By

        from Quebec

        Thanked 0 times for 1 review
        May 17, 2023

        Malheureusement, il y a un gros problème de conception avec la table. Elle n'est pas faite pour être levée. La table vacille constamment juste en tapant sur le clavier et je me suis bien assuré de la mettre à niveau avant de l'utiliser. :( Je regrette mon achat.

          Was this review helpful? Thanks (0 people thanked gabriel_d for this review)
        • 2 /5

          By

          from Ontario

          Thanked 0 times for 1 review
          Nov 30, 2022

          Nothing wrong with the item itself. In fact, never opened the box. Was a xmas gift but had to return because it wouldn't have been compatible with the top the giftee wanted. There was a little back and forth going through the return process but not too bad. More than any other site I've ordered from. There was also a restocking of 20% which I think is excessive given the cost of the desk. Also had to pay for shipping. Because of the return process and cost to return, won't be shopping here again. Lots of other sites to choose from that make returns easier and much cheaper and in most cases free.

            Reply by our customer service

            Hello, we are sincerely sorry that we need the restocking fee for returning the non-defective item according to our return policy. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

            Was this review helpful? Thanks (0 people thanked marc_v for this review)
          • 2 /5

            By

            from

            Thanked 0 times for 1 review
            Feb 13, 2022

            Installed the desk as stated in the instruction manual. 2 days afterwards one leg stopped functionning. Asked for a replacement, a week later I received a spare leg but of the wrong color and the wrong type. Asked again for another leg, received it a week later, now installed and it works but for how long? Lost a month without my desk, very frustrating to say the least.

              Reply by our customer service

              Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the product. I'm sorry that we didn't meet your expectations at this time. On the other hand, I'm happy to know that you're concern has been taken care of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email at support@shopperplus.com Thank you!

              Was this review helpful? Thanks (0 people thanked Philippe D for this review)
            • 2 /5

              By

              from Quebec

              Thanked 0 times for 3 review
              Aug 12, 2021

              J'hésite entre 2 et 3... Le produit est solide, les moteurs fonctionnent bien. Par contre, les pattes étaient égratignés, comme si la boîte avait déjà été ouverte. Une vis était croche et mal fileté (mais en forçant un peu, ça a un rentré). Le plus désagréable est le panneau de contrôle. Lorsqu'on appui sur le bouton, le contact ne se fait pas bien, de sorte que le bureau le bureau monte ou descend de façon saccadé. Lorsque les positions sont enregistrées, ça va. Ça correspond avec les commentaires qui semblent dire que l'assurance qualité est aléatoire sur ce produit.

              Reply by our customer service

              Merci d'avoir fourni vos commentaires ! Nous sommes désolés d'apprendre que vous n'étiez pas satisfait de notre produit. N'hésitez pas à nous contacter par courriel (support@123ink.ca), chat en direct ou par téléphone au 1-866-979-7463. Bonne journée !

              Was this review helpful? Thanks (0 people thanked King J for this review)
            Showing 1-6 of 9 reviews
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