False advertising. The ad showed someone standing on it but the package specifically says not to stand on it. It works as a footrest. My cat's fur gets really stuck into the fabric, and being on the floor it attracts a lot of fur.

Reply by our customer service

Hi. Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.

Product works well, easy to assemble, unfortunately there was visible damage as the pictures show and you can tell someone went over with a sharpie.

Reply by our customer service

Hi there, We really appreciate you taking the time to share your feedback and being so open with us. Please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca for assistance. Stay safe