This hasn’t even shipped yet and it’s been over a week. So re issue you’re product review after it ships and is received.

Reply by our customer service

Hi. We appreciate you taking the time to let us know your comment. On the other hand glad to know the concern has already been looked into. Thank you.

je croyait qu'il était surélevé

The product arrived with a terrible stench, a musty damp smell, it is absolutely disgusting especially during this period COVID. It must be stored in a damp environment for a long period of time. I had ordered numerous times in the past without issues except for the shipping box being deformed/used, cardboards taped together which was annoying /unprofessional. This is the worst experience ever, buyer beware!

Garbage company that does not stand behind their product, don't order from them.

Reply by our customer service

Hi there, Your feedback is important to us. Thank you for taking the time to let us know your comment. I'm sorry that we didn't meet your expectations for this product at this time. Please let us know how we can assist you further. Stay safe

The sponge matter isn't made well. The foam lacks the balance or push back you'd expect from a mat. I have a better quality mat in my kitchen from costco at a cheaper price.

Reply by our customer service

Hi Kam, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Please check your inbox for further assistance.

I’m so regretting this purchase. The desk hasn’t worked since I got it two weeks ago and customer service is horrible. Not to mention there’s a big motor part to this desk the pics don’t show which makes using a glass top for this an issue (the motor is to screw into the desktop so you can’t do that with glass). Now they won’t issue a return, they delay moving forward by asking for pics instead of just sending a new part or better yet, a new item at least so I can send the none working one back. The agents can’t make a move without talking to a “technician” and provide bad customer service (promise one thing in thenphone but the emails confirm none of it) and the wait times to call are long (no wonder since you have to keep calling to get anywhere). I reported that the replacement part sent didn’t work on Monday, it’s Friday and I’m not further ahead. The item also went on sale a week later and they wouldn’t give a price adjustment, just stupid store credit. Or let me return the broken one so I could reorder the sale one. I will never ever order from here again. Don’t waste your time. Worst online purchase ever.

Reply by our customer service

Dear customer ,thanks for your kind reviews .I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards