This is the second time that I order this product which came with incorrect circuit for printer. I expect to be able to unpack it and install and the product to work. I cannot work as this cartridge is wrong. I now have had four down days as I only ordered the one back up this time.

Reply by our customer service

Hi deborah, Thank you for posting a review and we’re sorry to hear that the toner was not working properly. We have sent you an email concerning this issue. Hope to hear back from you soon.