Good desk but chair is too flimsy. Height adjustability is not working properly.

Our son loves it especially with the remote learning however one side no longer locks into place when adjusting the height and now slides down when a bit of weight its placed on it so many times he is working with a desk that is not level, unfortunately I can't find any support to resolve the issue.

I bought this product 1 month ago and after 1 month chair was broken.

Reply by our customer service

Hi Hina, Thanks for sharing your feedback. If you need any assistance in regard to this chair you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

While not quite as good quality as United Canada product that looks identical, it's not horrible. The sliding drawer keeps falling off the tracks and is flimsy. All other aspects are acceptable.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards