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10Ft Patio Umbrella Outdoor Banana Shape Sunshade with Cross Base - Yardlab™

Reviewed by189customers

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4.4

Out of 5

197

2 /5

By guest customer

from Quebec

Thanked 0 times for 1 review

May 28, 2023
We just opened it and it have a burning spot!
Reply by our customer service

Hi. Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. If there's anything that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you.
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2 /5

By guest customer

from

Thanked 0 times for 1 review

May 27, 2023
Vraiment trop fragile au cent
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2 /5

By thibaut_d

from Quebec

Thanked 0 times for 3 review

May 30, 2022
The umbrella does not come with a base stand, you cannot use it without some heavy weight on the rear. During low or moderate winds, the top of the umbrella really wiggle and looks unstable.
Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the ""10Ft Patio Umbrella W/ Cross Base Outdoor Banana Shape Sunshade"". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about the said item, you may call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!
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2 /5

By Emir K

from Ontario

Thanked 3 times for 14 review

Dec 19, 2021
Ordered this umbrella September 23. 2021. As it was the end of season we didn’t use it. The warranty is 3 months so we don’t have a chance to use it until warranty is over. Usually the warranty is one year. Additionally, some parts are so cheap such as he handle which is meant to open and close the umbrella. I am afraid even to look at it because it might break. If it breaks umbrella is deemed useless.
Reply by our customer service

Hello, we are sincerely sorry that the umbrella doesn't work properly. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463
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2 /5

By Austin A

from Ontario

Thanked 4 times for 111 review

Jun 27, 2021
It’s very good price, but the pole is not strong enough, it swings for fir a small wind. Not good if you are placing it in a windy place.
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2 /5

By gagandeep_k

from Ontario

Thanked 1 times for 40 review

Jun 25, 2021
Not very happy with the purchase. Base is extremely week.Can’t hold the umbrella without putting a good amount of weight on it. Also umbrella wobbles even if there is light wind
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