La 2e cartouche n'a pas fonctionnée

Reply by our customer service

Bonjour, nous sommes désolés pour votre inconvénient et on va procéder le remplacement dès que possible. Si vous avez d’autres questions, n’hésitez pas à nous contacter par courriel (support@shopperplus.com), par chat ou appelez-nous : 1-866-979-7463

Hi, the Printer can't detect the Toner. The paper instruction that comes with the order doesn't work too. My previous toner is same nochip economic toner cartridge too so it's not about that problem.

Had difficulty with installing the code required when replacing the cartridge

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "TN760-NoChip-EcoBox-2PACK." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

Difficult to replace the chip, therefore have to return.

Reply by our customer service

Hi jennifer, Thanks for sharing your feedback. If you need any assistance in regard to this Brother TN760 Compatible Black Toner Cartridge you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

print with black line on right edge on every print

Reply by our customer service

Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.