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Reply by our customer service

Hi there, We are so sorry to hear that you are not enjoying the products. You could contact us by email at Support@shopperplus.com or call us at +1 866 979 7463 to share your experience with our representative

Correct

Reply by our customer service

Hello, thank you for your feedback. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

What I received is in a design of full of hearts ("love"). We will not use it except raining Feb. 14. Sadly, we don't ever have a rainy Feb. 14 and we can not chose the pattern!

Reply by our customer service

Hi, I appreciate the time you committed to providing a comment for LVC-83204. Please check your inbox as I have sent you an email to discuss your feedback and to assist you further. Thank you.

Ordered 2 of the umbrella. They sent same colour. Okay for the price. I don't think it's windproof!

Reply by our customer service

Thank you for taking the time to share your experience. We're sorry to hear that it wasn't up to your expectations, we're grateful for your feedback, we will take the necessary steps and will use it to improve our products and business. Again, thank you for providing us with your thoughts and comments in regards to this.

My umbrella has been broken. Just returned it

Reply by our customer service

Dear Vladimir, Thanks for sharing your feedback. We’re sorry to hear that the Pattern Design Windproof Rain Folding Umbrella with Pouch is no longer working. Good to hear that this case was carefully handled by one of our representatives. Thank you and have a nice day.

I noticed the frame/bracket are thin, can not withstand strong wind, it might be damaged when big rain and strong wind at the same time.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards