The paper and ink jammed multiple times causing me to lose half of my pictures I could print and lose money.

Reply by our customer service

Hi. Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463 and sending questions on our inquiry system or going live chat with us . Thank you.

The quality and colour accuracy are pretty decent except that it prints lighter hues with a pinkish tint. It's not super noticeable in colour photos, but it's definitely noticeable in black & white photos--especially side by side with the real Canon ink. I am not sure if my batch was defective or if they are all like that, but beware of this issue especially if you like to shoot in black & white.

Reply by our customer service

Hi there, Thanks for sharing your feedback. I'm sorry that we didn't meet your expectations. If you have any other questions, you may reach out to us by submitting an online inquiry support@shopperplus.com , initiating a chat or by phone at 1-866-979-7463. We'll make sure to take note of this. Thank you.