Bought the toner that was recommended to work with my printer through the website and it is not compatible. Customer service was awful on two separate occasions on the phone and I got nowhere. I was finally able to get assistance through online submission and will be returning this product. If and when someone gets back to me with an answer about how much of a credit I will receive. Will never purchase from a company where the customer has to pay for return shipping again. Very disappointed.

Reply by our customer service

Hello, We are sorry to hear you have experienced some difficulties in the return process. one of our agents will be in contact with your shortly to confirm the refund amount and details of the return. Thank You

They wouldn't work as they are no longer compatible

Did not fit well and would not "register" as a valid cartridge. I installed other compatible colours (black and cyan) but this magenta did not register... I had to install my old empty unit for the printer to work.

2/4 Cartridges did not work. Spoke to someone at customer service who gave me a troubleshooting guide and was told if that didn’t work to respond to the email.. I did as instructed and never heard back. I’ve emailed twice and will try calling again this week... so far not impressed.

Reply by our customer service

Hi there, Your feedback is important to us. Thank you for taking the time to let us know your comment. I'm sorry that we didn't meet your expectations for this product at this time. Please monitor your email for further assistance with regards to this.

N'est pas reconnu pas mon imprimante et je tente depuis 10 jours a obtenir une réponse de Shopper +. Il semble vraiment manquer du personnels. Meilleur service chez la compétition

La cartouche d'encre noir pour l'imprimante, MTH-204A CF510A, n'est pas de bonne qualité car lors de l'impression, la feuille du verso qui était blanche ressort avec des taches noires avec étirement. Nullement satisfait. .