Malgré la spec technique qui dit que ça supporte 26,4lbs, il ne fonctionne pas avec le Samsung C49RG90 qui pèse 25lbs. Je comprends que c’est un 49", mais le bras le supporte. C’est plutôt le pivot de haut en bas qui ne résiste pas aux 25lbs et l’écran est toujours « tiltée » vers le bas.

Reply by our customer service

Merci d'avoir fourni vos commentaires ! Nous sommes désolés d'apprendre que vous n'étiez pas satisfait de notre produit. N'hésitez pas à nous contacter par courriel (support@123ink.ca), chat en direct ou par téléphone au 1-866-979-7463. Bonne journée !

Tilting Issue

Reply by our customer service

Hi there, We appreciate you taking the time to let us know your feedback. We're so sorry that we didn't meet your expectations at this time. Please let us know how we can assist you further. Stay safe.

This would work great with heavier monitor. I had to return it because it was too stiff, I couldn't manipulate it to place how I wanted.

Reply by our customer service

Dear Danie ,Thanks for sharing your feedback. I am glad that we have resolved the issue for you .Any concern ,please feel free to let us know .Best regards

The arms are very tight to move.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards