sur le site c'est inscrit large, mais sur le paquet c'est inscrit Médium. Les dimensions sont les mêmes donc mon erreur, j'aurais dû me méfier, mais j'achète toujours du large pour mes chiens et ça va parfaitement. Donc là, ils sont vraiment beaucoup trop petit pour être inscrit comme du large. Bon à rien!

Reply by our customer service

Bonjour, nous sommes désolés pour cette erreur! Je vous ai envoyé un courriel et j'attend votre réponse!

Ordered a size M (before the ad said size L with an option to choose size M). They sent me a size S. I complained and they reordered it promising a size M. They shipped me another size S (now have 2). Complained again and they assured me they would ship me the proper size M. Today (see photo) I got another size S !!! Should I even bother to try again ??? Did anyone get the size they ordered ???

Reply by our customer service

Thank you for your feedback. I am sorry to hear you are not satisfied with our products. Please feel free to contact our customer service team by phone 1-866-979-7463, via live chat or email support@123ink.ca. Thank you!

Does not fit. Measurements are off because I measured it against the dog's old harness.

Reply by our customer service

Dear customer, Thanks for your feedback Please contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards