Received a bent one, it's useless.

Reply by our customer service

Dear Quyet, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Professional Grade Three Side Milled Heavy Duty Aluminium Level for Leveling, 600mm/24" Level". We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

The quality is atrocious, even for the price. The milled faces have a really bad surface finish (see picture). The stated accuracy, as printed on the level, is 1mm over 1m. That means the level is useless even for hobbyist work. I am especially upset because of the misleading title and description. This is a toy, not a "professional grade" or "heavy duty" "tool".

Reply by our customer service

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with this item. If you encounter a problem with any of our items, do not hesitate to contact us by email: support@123ink.ca or by phone: 1-866-979-7463 for either a replacement or refund. This article has a warranty following the purchase. Thank you and good day!