Shopper Plus: Canada Online Shopping Mall

Back to Product Details >

ZigBee Smart In-Wall ON/OFF Switch (120VAC/10A) - LivingWise

Reviewed by29customers

Sort by

3.7

Out of 5

3 /5

By Carlos P

from Quebec

Thanked 4 times for 6 review

Jan 26, 2020
The recommended application does not work at all. You have to download the homemate application from orvibo instead. These devices are exactly the same as orvibo. It is not easy to pair the devices with the bridge; they must ve very close. Once paired they seem to work even of they're far from the bridge. These devices use zigbee as a trabsmission protocol which creates a mesh network to communicate between them so be sure you install enough zigbee devices to create a reliable mesh because if not you may have lagging
Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards
Was this review helpful? Thanks (0 people thanked Carlos P for this review)
3 /5

By Pierre B

from Quebec

Thanked 3 times for 37 review

Dec 26, 2019
Good product, does the job but the need to be close 10-15 ft from the hub) and lack of compatibility with more recent Zigbee protocol will make me continue my transition with wifi switches.
Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards
Was this review helpful? Thanks (0 people thanked Pierre B for this review)
3 /5

By andrew_b

from British Columbia

Thanked 15 times for 12 review

Dec 17, 2019
Very, very slow to react but can't complain at price.
Reply by our customer service

Dear customer, We appreciate your review. If you have any other questions, please don't hesitate to contact us at 1-866-979-7463. Thank you and have a nice day!
Was this review helpful? Thanks (0 people thanked andrew_b for this review)
3 /5

By jordan_h

from Quebec

Thanked 1 times for 6 review

Nov 17, 2019
Bonjour. Je ne l’ai pas acheté car j’ai des questions. Dt il nous est impossible de poser des questions sur la page de l’appareil. Est-ce que l’appareil communique en wifi ou en Bluetooth? Est-ce qu’il fonctionne avec l’application TuyaSmart? Est-ce qu’il est possible de connecter des appareils de d’autres marques sur le Hub Zigbee ou seulement des appareils Livingsmart? Merci
Was this review helpful? Thanks (0 people thanked jordan_h for this review)
3 /5

By Mathieu

from Quebec

Thanked 34 times for 69 review

Dec 06, 2018
Plus ou moins satisfait. Fonctionne mais portée très limitée, bloqué à l'heure avancée (donc heure sur appli ne concorde pas avec heure réelle d'activation) et mes lumières s'éteignent parfois sans raison (bien avant l'heure programmée d'extinction). Est-ce qu'il y a possibilité de mettre le logiciel (firmware) à jour sur ce produit?
Was this review helpful? Thanks (9 people thanked Mathieu for this review)
3 /5

By courtemanche_c

from Quebec

Thanked 1 times for 25 review

Oct 25, 2018
Pas encore réussi à configurer
Was this review helpful? Thanks (0 people thanked courtemanche_c for this review)

Reply by our customer service

Reply by our customer service

Reply by our customer service