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Smart Home Security Combo Set, 2 Window/Door Sensor + 1 Motion Sensor + 1 Zigbee Hub - LivingWise

Reviewed by44customers

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4.1

Out of 5

1 /5

By fei_l

from Ontario

Thanked 2 times for 1 review

Sep 08, 2022
garbage product, got blocked at the first step with livingwise app, can't create account, always say internet issue, timeout. total useless
Reply by our customer service

Hi. We appreciate you taking the time to share your feedback and being so open with us. We're so sorry that we didn't meet your expectations at this time. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.
Was this review helpful? Thanks (1 people thanked fei_l for this review)
1 /5

By lei_x

from Ontario

Thanked 5 times for 54 review

May 07, 2020
Anybody know how to control it while liveWise server down? I could not login to LiveWise server through the app, giving me 500 error.
Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "ZigBee Smart Hub For Your Smart Home Zigbee Sensors - LivingWise (LVS-VS20ZW-1UO)". Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!
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1 /5

By ian_l

from British Columbia

Thanked 28 times for 8 review

Jun 25, 2019
This hub works to connect the supported Livingwise/Orvibo Zigbee devices, but really it's a toy, not a practical device. It is supported only by the limited and poorly designed Livingwise and Orvibo HomeMate apps. It doesn't integrate with anything else: not Alexa, not Google Home, not IFTTT, not Homekit, not Home Assistant - nothing, which makes it pretty much useless for home automation. In addition it has the serious design flaw that it needs to be turned on manually with the On button when power is restored after a power failure, making it a poor choice for home security. There has been no attempt to upgrade the software functionality in 3 years. This product is a dead end. Don't waste your money.
Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards
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1 /5

By Patric B

from Quebec

Thanked 4 times for 2 review

Oct 11, 2018
L'application plante au démarrage sur 2 téléphones, Pixel 1 et Pixel 2. Cet article est donc inutilisable. Je changerai ce review si c'est réglé.
Reply by our customer service

Bonjour, Nous sommes très désolés, svp nous appeler dans le 1-866-979-7463 pour de l'aide.
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1 /5

By heath_d

from Quebec

Thanked 26 times for 15 review

Jul 27, 2018
error staus 258 cannot login and nothing works, worked for 20 days now nothing
Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards
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