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Smart Home Security Combo Set, 2 Window/Door Sensor + 1 Motion Sensor + 1 Zigbee Hub - LivingWise

Reviewed by44customers
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  • 1 /5

    By

    from Ontario

    Thanked 2 times for 1 review
    Sep 08, 2022

    garbage product, got blocked at the first step with livingwise app, can't create account, always say internet issue, timeout. total useless

      Reply by our customer service

      Hi. We appreciate you taking the time to share your feedback and being so open with us. We're so sorry that we didn't meet your expectations at this time. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

      Was this review helpful? Thanks (1 people thanked fei_l for this review)
    • 1 /5

      By

      from Ontario

      Thanked 5 times for 54 review
      May 07, 2020

      Anybody know how to control it while liveWise server down? I could not login to LiveWise server through the app, giving me 500 error.

        Reply by our customer service

        Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "ZigBee Smart Hub For Your Smart Home Zigbee Sensors - LivingWise (LVS-VS20ZW-1UO)". Please know that we have sent you an email with regards to this matter for further assistance. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

        Was this review helpful? Thanks (0 people thanked lei_x for this review)
      • 1 /5

        By

        from British Columbia

        Thanked 28 times for 8 review
        Jun 25, 2019

        This hub works to connect the supported Livingwise/Orvibo Zigbee devices, but really it's a toy, not a practical device. It is supported only by the limited and poorly designed Livingwise and Orvibo HomeMate apps. It doesn't integrate with anything else: not Alexa, not Google Home, not IFTTT, not Homekit, not Home Assistant - nothing, which makes it pretty much useless for home automation. In addition it has the serious design flaw that it needs to be turned on manually with the On button when power is restored after a power failure, making it a poor choice for home security. There has been no attempt to upgrade the software functionality in 3 years. This product is a dead end. Don't waste your money.

          Reply by our customer service

          Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

          Was this review helpful? Thanks (15 people thanked ian_l for this review)
        • 1 /5

          By

          from Quebec

          Thanked 4 times for 2 review
          Oct 11, 2018

          L'application plante au démarrage sur 2 téléphones, Pixel 1 et Pixel 2. Cet article est donc inutilisable. Je changerai ce review si c'est réglé.

            Reply by our customer service

            Bonjour, Nous sommes très désolés, svp nous appeler dans le 1-866-979-7463 pour de l'aide.

            Was this review helpful? Thanks (4 people thanked Patric B for this review)
          • 1 /5

            By

            from Quebec

            Thanked 26 times for 15 review
            Jul 27, 2018

            error staus 258 cannot login and nothing works, worked for 20 days now nothing

              Reply by our customer service

              Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

              Was this review helpful? Thanks (11 people thanked heath_d for this review)