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Smart Home Security Combo Set, 3 Window/Door Sensor + 1 Zigbee Hub - LivingWise

Reviewed by42customers
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Showing 1-6 of 9 reviews
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  • 3 /5

    By

    from Quebec

    Thanked 34 times for 69 review
    Dec 06, 2018

    Plus ou moins satisfait. Fonctionne mais portée très limitée, bloqué à l'heure avancée (donc heure sur appli ne concorde pas avec heure réelle d'activation) et mes lumières s'éteignent parfois sans raison (bien avant l'heure programmée d'extinction). Est-ce qu'il y a possibilité de mettre le logiciel (firmware) à jour sur ce produit?

      Was this review helpful? Thanks (9 people thanked Mathieu for this review)
    • 3 /5

      By

      from Quebec

      Thanked 1 times for 6 review
      Nov 17, 2019

      Bonjour. Je ne l’ai pas acheté car j’ai des questions. Dt il nous est impossible de poser des questions sur la page de l’appareil. Est-ce que l’appareil communique en wifi ou en Bluetooth? Est-ce qu’il fonctionne avec l’application TuyaSmart? Est-ce qu’il est possible de connecter des appareils de d’autres marques sur le Hub Zigbee ou seulement des appareils Livingsmart? Merci

        Was this review helpful? Thanks (0 people thanked jordan_h for this review)
      • 3 /5

        By

        from Alberta

        Thanked 1 times for 4 review
        Aug 22, 2019

        These work well and are set up to notify me whenever the doors have been opened or closed. The only issue that I have is that they show up as offline when paired with my SmartThings hub. They still work and send notifications but it is a bit of an annoyance that they are "offline". The only other issue is that they are not compatible with certain home automation apps such as the Alexa App, unlike the motion sensors, which is disappointing since I would have liked them to have allowed me to announce via Alexa that the door has been opened or closed.

          Reply by our customer service

          Dear customer, thanks for writing in, we appreciate your feedback, please call us at 1-866-979-7463 or email us at support@123ink.ca if you have any questions.

          Was this review helpful? Thanks (0 people thanked chris_o for this review)
        • 3 /5

          By

          from Ontario

          Thanked 6 times for 47 review
          Aug 09, 2019

          Inexpensive and works, but they constantly show as "offline" on my Samsung Smartthings Hub v3, even though they're still working and show real-time status. Not sure if it's the sensor or my hub that's acting up. I have multiples of these sensors and they show the same "offline" status.

            Reply by our customer service

            Dear customer, thanks for writing in, we appreciate your feedback, please call us at 1-866-979-7463 or email us at support@123ink.ca if you have any questions.

            Was this review helpful? Thanks (0 people thanked alex_t for this review)
          • 3 /5

            By

            from British Columbia

            Thanked 16 times for 65 review
            Jun 05, 2019

            lacks application to make use of the features

              Reply by our customer service

              Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

              Was this review helpful? Thanks (0 people thanked d****b for this review)
            • 3 /5

              By

              from Alberta

              Thanked 20 times for 265 review
              Apr 14, 2019

              It was OK. connection drops once in a while.

                Reply by our customer service

                Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with this item. If you encounter a problem with any of our items, do not hesitate to contact us by email: support@123ink.ca or by phone: 1-866-979-7463 for either a replacement or refund. Thank you and good day!

                Was this review helpful? Thanks (0 people thanked Andrew for this review)
              Showing 1-6 of 9 reviews
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