Purchased two units and very disappointed. Unit 1: no issues building it. After a few days of pulling a bag out to put clothes in, one of the wood pieces to allow the bag to slide in and out became detached. The bag was only half full. Unit 2: multiple issues - a screw broke during the assembly process, one of the bag’s loops was sewn too small therefore could not thread the wooden rod through it. Overall, items feel flimsy.

Nails like sawdust. Aside from the holes being either not wide enough or barely drilled, the naill broken. Its insides are powdery. Cannot get it out...tried strong magnets, etc. Even tried carving a hole around it. And to think i bought two of these laundry hampers. One hamper is damaged and I have no desire to bother with the second one. I have wasted as much time as I would have spent building one myself.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards