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Active HDMI High Speed Cable - 4K@60Hz - 18Gbps - YUV 4:4:4 - HDR - CL3/FT4

Reviewed by21customers
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  • 2 /5

    By

    from British Columbia

    Thanked 0 times for 1 review
    Feb 13, 2022

    Ordered this cable in 2021 as I had bought the Epson Home Cinema 3800. I required the 50 foot option. There were no initial problems, but 10 days or so after the 1 year warranty expired I had to pull the cable out of the back of my receiver. To my surprise, I noticed only the pins as the input connection was missing. Upon checking it was still in the receiver. Alas, I had to order a new one given that trying to put the proper pins where they need to be would be a problem (at least for me). 1 year use out of this cable is NOT acceptable.

    Reply by our customer service

    Hi there, Thank you for bringing this matter to our attention. I'm sorry that we didn't meet your expectations. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463. Thank you.

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