this is the second item I have purchased that only worked two times and it stioped working bought this for my girlfriend the item woeked two times andrhen it blew

Reply by our customer service

Hi david, Thanks for sharing your feedback. If you need any assistance in regard to this Professional 1.25 Inch Flat Iron Hair Straightener you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

I only used this for 40 times maybe took care of it. But it stopped working. Called shopper plus but unfortunately they don’t give warranty with appliances for 10 months and so on. Just 90 days. This product don’t last long. That’s why they just gave that 90 days warranty

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Professional 1.25 Inch Flat Iron Hair Straightener, Instant Heat Up - LIVINGbasics™." We're so sorry that we didn't meet your expectations for this product at this time. If you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca as soon as possible for us to assist you further. Thank you!

Il a fonctionné environ 1 semaine et ensuite il a arrêté de fonctionner, argent gaspiller. Je ne recommande pas cet article.

Reply by our customer service

Bonjour! Nous sommes désolés d'apprendre que l'article était défectueux. Vous pouvez appeler notre service clientèle au 1-866-979-7463 à propos de ce problème et nous pouvons vous aider à obtenir un remplacement. Je vous remercie!

Terrible :( first use worked fine. After that it would heat up then go cold immediately. Hasn’t worked since.

Reply by our customer service

Dear customer, Very sorry for the inconvenience. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.