Every average

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Although this box worked perfectly at the start, I started having problems after 6 months. By the time I had it 9 months nothing worked properly. I contacted prime cables and they suggested I return it. They emailed me a prepaid return label and I sent it back. The refund was prompt. Although I am disappointed in the product I am impressed with the company. The real test of the worth of a company is when you have a problem, and they resolved it very quickly. I will continue to deal with this company and will recommend them to others.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Problème de décalage son/image. Utilisable, mais ne réponds pas au attentes hd.

Reply by our customer service

Bonjour, Nous sommes désolés, svp appler le 1-866-9797463 pour un soutien.

I use WIFI for connection, have to reboot/reset network setting every half an hour

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Worked good when I first purchased it and was impressed. Intended to use it mostly as a Netflix box. However about 4 weeks after I started using it Netflix stopped working. Did a factory reset and still not working for Netflix. For the error code given in Netflix it is indicating that the device is not supported by the Netflix app. When you go to Google Play it actually states that the device is not supported for the Netflix app. Not sure what happened seeing that it was working but unfortunately it is of little use to me now.

Reply by our customer service

Dear customer, Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards