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USB Type C to USB 3.0 + 4K@30Hz HDMI + PD Charging Port Hub Adapter - PrimeCables®

Reviewed by64customers
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4.4
Out of 5
68
  • 1 /5

    By

    from Ontario

    Thanked 0 times for 1 review
    Jan 07, 2021

    Initially, the product failed to charge my chromebook despite having the power plugged in. Now it charges the chromebook, but the chromebook will not recognize any hdmi cable plugged into the adapter. I tested the cables and the displays and it's most assuredly the adapter that has failed. Very disappointed, as I suspect I'm past the return deadline.

      Reply by our customer service

      Hi chris, Thanks for sharing your feedback. If you need any assistance in regard to this USB Type C to USB 3.0 + 4K@30Hz HDMI + PD Charging Port Hub Adapter you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

      Was this review helpful? Thanks (0 people thanked chris_l for this review)
    • 1 /5

      By

      from Quebec

      Thanked 1 times for 4 review
      Aug 07, 2020

      HDMI is not working at all.

        Reply by our customer service

        Hi Eng, Thanks for sharing your feedback. If you need any assistance in regard to this item you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

        Was this review helpful? Thanks (0 people thanked ahmad_h for this review)
      • 1 /5

        By

        from Quebec

        Thanked 0 times for 17 review
        Jul 21, 2020

        The USB 3.0 port doesn't work

          Reply by our customer service

          Hi frederik, Thanks for sharing your feedback. If you need any assistance in regard to this USB Type C to USB 3.0 + 4K@30Hz HDMI + PD Charging Port Hub Adapter you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

          Was this review helpful? Thanks (0 people thanked f****g for this review)
        • 1 /5

          By

          from New Brunswick

          Thanked 0 times for 1 review
          May 04, 2020

          le port HDMI fonctionne par alternance et le son ne fonctionne pas.

            Was this review helpful? Thanks (0 people thanked denis_f for this review)
          • 1 /5

            By

            from Alberta

            Thanked 0 times for 2 review
            Mar 14, 2019

            I ordered 2. one broke in just 6 hours Primecables was kind enough to replace it. Replacement is still okay. But... it had some heat on it after about 3+ hours. and it will still work but if you disconnect it and re-attach it while its still hot then it wont. you need to cool it down or better yet dont disconnect it at all. I just dont like the idea that I cannot use this after using 3 hours and I decide to pull my MacBook pro for a quick go away from home office. It takes 1+ hours to cool down and works again.

              Reply by our customer service

              Dear customer, Thanks a lot for your feedback, we will try our best to improve our product. If you would like to return this product, please feel free to contact our customer service for help. Best regards.

              Was this review helpful? Thanks (0 people thanked ivan_s for this review)