Sound is great, however the black plastic sticker on the speaker was peeling on a corner. Also good to know that if you are plugging a 3.5mm audio connection you will not be able to use bluetooth. This was not written in the description. Returning them

It was working fine then a few months ago it stopped connecting with any phone. Really disappointing since we only used it once a week at most.

Reply by our customer service

Hi hashim, Thanks for sharing your feedback. If you need any assistance in regard to this 2.1 Bluetooth Multimedia Stereo Powered Speaker and Subwoofer Set you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

They have a tin like sound . There is a hum in the speakers when volume is high and the base is non existence

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Pairing with Windows didn't go well at first. My computer said it was paired and connected, but the speaker never confirmed anything (manual says it would), and wouldn't play anything I opened. Tried that a couple times, then went on to my Android phone, which paired fine. A couple more times on Windows, and finally, after about 3 tries, the speaker made a notification, and Windows said it was setting up my device. The sound quality isn't horrible, the bass is fine, nothing spectacular. The biggest gripe is when you turn up the volume past 50%, you start to hear an annoying buzz. And if you go to max volume, expect to hear that buzzing no matter what. No amount of fiddling with settings or dials will fix it. Volume & bass control and the power button would have been better utilized if put on one of the satellite speakers, or a wired remote, but not a deal breaker. Overall, not a good product and I wouldn't buy another or recommend it to others.

Reply by our customer service

Dear customer, Thanks for your kind reviews and sorry for this inconvenience ! Could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We are more than happy to help you here. Best regards