Missing from the box, installation instructions. I don’t know why the pipe has 2 pieces, the metal threads leak. Teflon tape doesn’t work, I needed getting metal pipe sealant. The threads under the rubber below the sink as well are not Percision cut, so expect to use a lot of Teflon tape to make sure it doesn’t leak. At the beginning it tools minutes to install, but having to take it apart and put Teflon tape, the driving to Home Depot to get the sealant lowered my ratings. Set the expectation we need all these things in the missing instructions.

Reply by our customer service

Hello, we are sincerely sorry to hear you may not like the product. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or call us: 1-866-979-7463

I finally got to the point to install the bathroom sink and this pop-up drain is dripping. I have tried so many different things, and still dripping. I tightened it more, still drips, loosened it a bit and still drips. Now I have tried putting some silicone on the rubber gaskets and letting that sit over night and hope for the best tomorrow before i introduce any water. Quite frustrating.

Reply by our customer service

Hi earle, Thanks for sharing your feedback. If you need any assistance in regard to this Plastic Pop-up Drain Polished Chrome CDC77185 you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.