Sleek and simple design. For those that can't find the lbs switch, remove the batter cover and slid the switch to one side or the other. The one I received unfortunately turned into a large paper weight. I've tried powering it on and off and when I step on it the scale powers off without reading the weight.

Reply by our customer service

Hi there, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Please note that each item has a warranty period. You may check this link for additional information: https://www.shopperplus.ca/en/policies/guarantee. We hope you'll come and see us again soon!

I purchased three of these because they were advertised there was an image that showed they displayed your weight to two decimal places. I would like instructions on how to return them. Donna Cox

Reply by our customer service

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with this item. If you encounter a problem with any of our items, do not hesitate to contact us by email: support@123ink,ca or by phone: 1-866-979-7463 for either a replacement or refund. Thank you and good day!

glass is difficult to keep clean

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Beware, unlike the other scales, this one ONLY measures in Kilograms.

Reply by our customer service

Dear customer, Thanks for your feedback. Best regards.