clearance product, came damaged. no return path. I could see it being an alright product but I don't think there is a method of shipping it would survive.

Reply by our customer service

Hi. Thank you for taking the time to share your experience. We're sorry to hear that SW-NB-30 wasn't up to your expectations. Please check your inbox as I have sent you an email to discuss your feedback and to assist you further. Thank you.

Product arrived damaged with several dowels/pegs broken

Reply by our customer service

Hello, We are sorry to hear your Utensil organizer was received damaged. One of our agents will be in contact with your shortly to further assist. Please note if you need to contact us directly you can reach us at support@shopperplus.com or by phone at 18669797463

Order came with a few pegs missing or falling off

Reply by our customer service

Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. If you have any questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com for us to assist you further. Thank you.

It broke before it even arrived at my place the box was loose it seems and no bubble wrap or anything and the little wooden pegs that shit out at the top are all broken on a side

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "SW-NB-30." We're so sorry that we didn't meet your expectations for this product at this time. Moving forward, if you have any other questions or concerns about our products, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com as soon as possible for us to assist you further. Thank you!

This item was received damaged. Pegs protruded through the shipping box leaving holes in the box, peg broken off & lid became detached from unit. Email sent to Shoppers explaining problem, phoned 3 days later after no reply. Operator offered to send replacement unit. Unit still not shipped 4 days later. I am not happy with Shoppers Plus!! I will not pay for this item if a replacement has not been received with a week.

Reply by our customer service

Hi there, It was a pleasure serving you, we're glad the problem has been solved. We hope you'll come and see us again soon!