It's been 9 months since I received this, it's barely been turned on and already there's a dead pixel. What really disappointed me was after mounting it just once - one of the internal nuts that accepts the VESA mount machine screws just started turning internally! When I went to redo the mounting I couldn't remove the machine screw because the internal nut just kept spinning with it. Grabbed a reciprocating saw and cut the machine screw off. If the dead pixel had appeared by then I'd have just attempted to send this TV back. I'm writing this review on the PrimeCables 27' curved gaming monitor which has been perfect since purchasing 18 months ago (used for hours every day). It's obviously the 3rd party manufactures commitment to quality which is at issue here. As an inexpensive 43" TV the colours are a slightly bit off (requires tuning) so that's not surprising. The one thing I didn't notice when I order it is that the IR receiver sticks out on the bottom right hand side: only by about 1.5 cm. Disappointed enough to leave a 2 star review, but for the price I paid not angry enough to attempt to return it.

Reply by our customer service

Hi Matthew, Thanks for sharing your feedback. If you need any assistance in regard to this TV you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

I got one last week and since day one the screen show 2 rows of 6-7 numbers of different size in the top right and bottom left of the screen. Also, the RCA audio connectors are not working. Otherwise the pictures are very bright. The sound, as said elsewhere in other comments, is not so good but with a sound system it's ok.

Reply by our customer service

Hello, we are sincerely sorry to hear that you were not satisfied with the product. If you have any questions, please contact us by email (support@shopperplus.com), chat or call us: 1-866-979-7463

écran d'accueil instable. surpris par son poids très léger.

The backlight failed in one corner, then 5 days later the entire backlight failed. It lasted under 20 months. The warranty is one year, but unlike other panels I have still lasting many years, this one is truly disposable hardware.

Reply by our customer service

Hi there, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the " PrimeCables® 43'' FHD DLED TV with IPS LCD Panel Television 1080P". Please note that this item has a 1 year warranty period. For any return, you can start the return after login into your account or call us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system(support@shopperplus.com).

This TV had sound issues where the sound would fade out and the only way to restore it was to set Rogers to "Other" in the audio setting and then back to "Dolby Digital" and it would be much louder. My TV Died after 18 months, and since it is over the 12 month standard warranty, no-one is willing to do anything. I got it on sale, however, can you imagine $359.99 (current price) for 18 months? I don't think I'll ever buy another Prime-cables branded device (cables are very good). Again.

Reply by our customer service

Hi there! Thank you for giving us your feedback it's unfortunate to know that the item didn't meet your expectation but if you need any help please send us an email at support@123ink.ca or by calling us at 1-866-979-7463, or by contacting our customer service by live chat or our online inquiry system. Your business is important to us and we'll be glad to assist you with it.

Bought on 2019 New Year in December 2018. Now half backlight does not work. Worked exactly one year. Will contact support if they can repair.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards