The 2 black cartridges are not accepted by my printer. The colored ones are ok but my printer keeps telling me that the black ones remains to be changed.

Reply by our customer service

Hi JOCELYNE, Thank you for posting a review and we’re sorry to hear that the ink cartridge you purchased was not working properly. We have sent you an email concerning this issue. Hope to hear back from you soon.

Ink refills work well. Only problem was Yellow which had problem with recognizing the cartridge. It was replaced immediately and worked fine. One of those things that happen. Great service though.

Reply by our customer service

Dear customer, Your feedback is important to us. We appreciate you for taking the time to let us know your comment about the "Epson 302XL T302XL420 Compatible Yellow Ink Cartridge High Yield T302XL420." I'm sorry that we didn't meet your expectations for this product at this time. On the other hand, I'm happy to know that you're concern has been taken cared of already. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@123ink.ca. Thank you!

Il y avait une cartouche d'encre noire qui coulait et visiblement quelqu'un a tenté de la réparer avec un papier collant. A l'ouverture de la boite ... un déluge noir, donc je vais considérer la possibilité de changer de fournisseur,

Reply by our customer service

Merci d'avoir contacté Shopperplus! Nous sommes désolés d'apprendre cela Un de nos représentants vous contactera pour vous donner plus d’informations sur le retour ou les remplacements.