I never received this product nor am I getting any resolution to the missing package. I have contacted your customer service department twice and I just keep getting the run around that you guys are discussing it with the delivery company. It's been more than 3 weeks. I DESERVE A REFUND. DISCUSS IT ON YOUR OWN TIME AND REFUND THE LOST PACKAGE. Disgusting customer service!

I have NOT received this package. I have ordered here in the past and always had good results. Could you please send it to me again. Thanks Jacob

I just replaced the Drum with this but I used only like not even 20 pages printing but it says "Replace Drum".

I have used this product in the past. The toner is fine but the delivery by UPS is horrendous. I still don't have the shipment. It keeps getting rescheduled by UPS. Ordered May 23 and still no delivery date as of April 2.

J'ai reçu un tambour au lieu de la cartouche par erreur de commande. J'ai voulu le retourner le lendemain, mais le service à la clientèle ont refusé malgré qu'il n'a jamais utilisé et ce n'est pas un objet consommable. J'ai perdu 50$ sans rien avoir en contre partie.

L'imprimante ( DCP-L2550DW) ne reconnait pas la «cartouche».

Reply by our customer service

Bonjour, Nous sommes désolés d'apprendre que ce toner n'a pas fonctionné dans votre imprimante. Nous vous contacterons par e-mail pour vous envoyer un dépannage. Nous attendrons votre réponse Merci