J’ai acheté ce produit pour moudre des grains d’aneth. Malheureusement, ce produite ne réduit pas en poudre tes que décrit. Argent gaspillé.

Reply by our customer service

Bonjour Monique, Merci de nous avons contacte. Veuillez contacter notre departement de support pour que nous puissions vous aider. Bonne journee.

Got this to replace our Braun Coffee/spices grinder and it does not even compare to it. The Livingbasics doesn't work to grind pepper nor Star anice. mauve or works for coffee beans, but not spices. Very disappointed. Nous avons obtenu ceci pour remplacer notre moulin à café/épices Braun et il n’arrive même pas à la cheville du Braun. Le Livingbasics n'est pas capable de moudre du poivre ni de l'anice étoilée. fonctionne peut être pour fèves de café, mais pas pour les épices. Très déçu.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

While it's okay for grinding coffee beans, it's terrible at grinding spices, herb, and especially nuts. Because the blade is fairly short and U-shaped (instead of flat), whatever you have in it spins around the the top edge of the bowl, barely grazing the blade. I have to pulse the power off and on to allow the spices to fall back to the blades. As well, the mechanism for turning it on is flawed, and the design will be prone to failure (small plastic tab on the lid presses a button when the lid is twisted, and if the small tab breaks off, you can no longer turn it on). This is the only product I've bought from PrimeCables/Living/123ink that I have been dissappointed in.

Reply by our customer service

Dear customer, Thanks for your feedback. We will forward your feedback to our supplier and will try our best to improve our products. Best regards.