La description indique 12000 pages, mais en fait ce n'est que le cadre et aucune encre ! Le service à la clientèle est nul! Le site internet n'est pas claire à savoir comment procéder pour un retour.

Never received order

Rod came broken Had no time to exchange it Stuck keeping it , printer now won’t print 2 sided anymore.

Reply by our customer service

Dear customer, Your feedback is important to us. Thank you for taking the time to let us know your comment about the ""Brother DR730 Compatible Drum - Economical Box"". I'm sorry that we didn't meet your expectations for this product at this time. Please monitor your email for further assistance with regards to this. You may also call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

Leaves black lines even when all installation instructions are followed.

Reply by our customer service

Hi. Your feedback is important to us. We appreciate you taking the time to let us know your comment. On the other hand glad to know the concern has already been looked into. Thank you.

I want ink cartridge but i got drum Also your policy that no return so I paid money for non useful item

Reply by our customer service

Hi there, It was a pleasure serving you. I really appreciate you taking the time to share your feedback and being so open with us. Please note that each item has a warranty period. You may check this link for additional information: https://www.shopperplus.ca/en/policies/guarantee. We hope you'll come and see us again soon!

Le nouveau tambour est pire que l'ancien. Une large bande s'imprime mal. Il est difficile à entrer dans l'imprimante. Vendu à une fraction du prix de l'OEM, mais non satisfaisant. À éviter.

Reply by our customer service

Salut, nos sincères excuses pour cette unité défectueuse. Nous vous contacterons directement pour traiter un remplacement pour un remboursement Merci