Failed shortly after 90-day warranty expired. Probably used a grand total of 1 hour.

Reply by our customer service

Hi Ian, I really appreciate you taking the time to share your feedback and being so open with us. The order date was November 2019. Please note that each item has a warranty period and you just need to reach out anytime for further assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!

I put it outside on the bushes, the lights looked very pretty at night and I loved it. I have a timer so they are on for 8 hours. I made sure the plug is waterproof. However, less than 3 weeks, second half of the lights died. Now, I am not sure if I shall take the whole thing down.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Fire hazard. These are cheaply made overall with no quality control. I found the wire was cut at few places with copper exposed and was very dangerous. I was lucky to see those cuts straight out of box and had the electrical tape to cover those cuts/cracks. Otherwise this could be the cause of fire. Beware when you buy these cheap Chines products.

Reply by our customer service

Dear customer. Very sorry for the inconvenience. We will try our best to improve our products. Please feel free to contact our customer service for help. You can reach our customer service by calling the toll free number 1-866-979-7463 (from Monday to Friday 24 hours ) and sending questions on our inquiry system or going live chat with us . Best regards.