I"m disappointed with this monitor stand. This was a little complicated to set up, because the instructions are only pictures and are vague. Once it was set up, I realised there are numbers going up the back post that look stupid, and a distracting, large yellow sticker that doesn't seem to be easy to remove. Most annoying, though, is that it is difficult to change the height. There are no instructions, so it took several attempts to figure it out. To change the height, you need to pull the monitor all the way up, which completely releases the ratchet, so the monitor could fall hard if you aren't holding it, then you have to put it all the way to the bottom for the ratchet to engage again. Then you better hope that you guess the correct height this time, or you have to start that whole process again. I would only recommend this to someone who isn't going to change the height of their monitor ever.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards