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Lithium-Ion 12 Volt Cordless 20,000 OPM Variable Speed Oscillating Multi-Tool Kit - PrimeCables®

Reviewed by125customers
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  • 2 /5

    By

    from

    Thanked 3 times for 1 review
    Oct 18, 2020

    I would not recommend this product unfortunately. The tool itself is a good price point and when I used it to saw down some door trims it did work well. However, I was only able to get one use/charge out of it due to either a defective battery or charging station. I have tried to charge it three times for 5 hours each and when I try to use the tool it will run for 5 to 10 seconds and shut off. The customer service is not available on weekends and a replacement battery is not readily available. I had to buy a whole new oscillating saw from another vendor to continue on with my project. There are enough reviews on this product with concerning issues related to batteries on this model, so it is dissapointing this manufacturing defect has not been addressed.

    Reply by our customer service

    Hi there, Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!

    Was this review helpful? Thanks (3 people thanked guest customer for this review)
  • 2 /5

    By

    from Ontario

    Thanked 2 times for 34 review
    May 28, 2021

    Not worth the price , cheap build plastic crap. Do not buy.

      Was this review helpful? Thanks (1 people thanked sunny_s for this review)
    • 2 /5

      By

      from Quebec

      Thanked 48 times for 378 review
      Mar 12, 2020

      Tool is great but battery died after 2 months. Still under warranty but seeing all comments, I’ll try to build my own battery pack so I won’t run out of battery....

        Reply by our customer service

        Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards

        Was this review helpful? Thanks (1 people thanked luc_s for this review)