The 9 poles are of uneven length. Some are shorter than others. It is impossible to assemble this shoe rack. I spent over an hour trying to assemble this stand holder. Even tried using glue. But to no avail. This 3 Tier Shoe Rack is totally NOT AS DESCRIBED. Your description reads: "Easy Assembled" which is untrue.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Frustrating to put together as all the rods kept on falling apart. I ended up throwing it away

Reply by our customer service

Hi Alexandre, Thank you for your feedback. Please check your inbox for additional assistance. We hope you'll come and see us again soon! Have a nice day and stay safe!

Le prix n'était pas cher. Il n'y a pas de vis d'inclus, donc ça ne tient pas fort fort. Çà a été pénible à monter, car tu rentres les barres sur un côté ces 9 barres ne sont pas stables, aucune n'est stable et tu dois entrer l'autre bout pour que ces 9 barres rentrent dans les trous. J'ai pris mon mal en patience, ça a été long et pénible, je ne vous dirai pas tous les mots que j'ai dit, pour finalement décider de jeter le tout à la poubelle, aussi étant donné qu'on ne peut visser aucune dces 9 barres

Reply by our customer service

Cher client, merci pour votre reponse .Pour touts problèmes vous avez , pourriez-vous contacter notre service client pour obtenir de l'aide? Appelez-nous 1 866 979 7463 Lun.-Ven. 9:00-17:00 EST ou envoyez-nous les courriels: support@123ink.ca, Nous sommes plus qu'heureux de vous aider. Merci beaucoup.

I wish I would've read the ratings because this rack is not easy to put together because the rods are all different sizes & there's no way I could put it together so I got help with it and when we got it together &I sat it down it fell apart again because there's nothing (only rod holes) to hold it together so it was a good thing it didn't cost much

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

The quality of this item is so low. The poles are not consistently made, and they do not all fit into the holes of the frame. It was impossible to assemble this together because of the pieces given. They did not fit together. Don't bother getting this item, quality is so cheap.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

like other reviews, rods do not stay put, they appear to be different lengths. Difficult to put together. Got fed up after 15 minutes and threw it in the garbage. Dont waste your money on this even if it was only $3 on sale.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards