Do not buy if you have a round toilet bowl. This item is more suitable for elongated bowl.

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Poor install - The Tee nut leaked, after awhile turns out the brass fitting inside it was loose, so had to tighten that, and then the 7/8" part that connects to your toilet bowl is way too narrow and barely holds on by a few threads. Good luck getting a new Tee piece that works with the bidet cable, not gonna happen! On top of that the actual toilet mounting kit doesn't fit into the porcelain of either toilet in my house, so you'll have to macgyver the rubber grommets to fit, and will result in the seat sliding around on you. And it doesn't work on a normal toilet bowl (you need an elongated bowl) and even then, the lid doesn't quite stay up. It's also uncomfortable to sit on. And the pressure from this one is like a sandblaster, even on the lowest setting it's pressure is unbearably high.... I'd recommend the cheaper under the toilet bowl versions for half the price.

Reply by our customer service

Hi. Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. Please let us know how we can assist you further. Thank you.

Absolutely terrible quality product. When you sit on it, it feels like you will crack it (& I’m only 130lbs). The lid will also not stay up.