Item was wrapped in plastic bag, not original package. No instructional slip or other information. Wonder if this is a new item!

Reply by our customer service

Hi. Thank you for sharing your thoughts on the product. Your feedback for MO-RSF102-BK is valuable to us. If there's anything we can help you out with do let us know by reaching us at 1-866-979-7463, by live chat or send us an email to support@shopperplus.com. Thank you.

A bit bulkier than I was expecting. Works decently well, but the hard plastic is very noisy. Needs some sort of dampener to reduce the noise.

Reply by our customer service

Hi, thank you for leaving a review on our Footrest. We apologies that the plastic is very noisy and we value your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463

it makes a lot of sounds. I tried it because someone recommended it to me however I find it uncomfortable

Reply by our customer service

Hello, thank you for your feedback. We are sorry to hear it makes a lot of sounds. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

Correct pour la qualité du produit, mais un peu trop épais à mon goût. Ça enlève beaucoup de place sur le siège quand le dossier n'est pas ajustable. Mais produit de qualité vs le prix !

Reply by our customer service

Bonjour, Nous sommes content que vous aimé la qualité du produit! Si vous avez des questions, vous pouvez nous contacter en soumettant une demande en ligne, en lançant une conversation ou par téléphone au 1-866-979-7463.

Good size, but the way it’s built, the platform being supported mostly in the center, makes it a bit wobbly.

Reply by our customer service

Hi Simon, Thanks for sharing your feedback. If you have any other questions, you may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

WD-40 nécessaire, sinon c'est bruyant. Le repose-pied est instable dès qu'il est en position élevée. Le aires de massage sont agréables au toucher mais peu utiles. Très moyen.

Reply by our customer service

Bonjour, Nous sommes désolés de savoir que cela est trop bruyant. Nous aimerions essayer de trouver une solution pour vous! Vous pouvez nous contacter en soumettant une demande en ligne, en lançant une conversation ou par téléphone au 1-866-979-7463.