Worked for the first 4 feedings and on the fifth it wouldn’t stop dispensing kibbles. The bowl completely filled to the rim and pushed kibbles off the floor. I came home to a mess and a sick cat (he has no control and over ate, hence why portion controlled feeding was important). I unplugged it, reset everything, and reprogrammed the machine. The next feeding did the exact same thing so I unplugged it and put it aside. Called to return it and will give this feeder a second try by replacing it with another one. Really hoping I won’t be disappointed with the new one and that this one was simply a “defective” one. Will write a new review once I receive and test out the replacement.

Reply by our customer service

Hi celia, Thanks for sharing your feedback. If you need any assistance in regard to this Automatic Pet Feeder, Food Dispenser you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.