There are a couple of things I want to share on this item. First of all, I had purchased this item to be given as a gift. But the flask was sent only in its own original box with invoice copy glued (in a sticky plastic bag) badly to it including on the opening of the box. Also, the Canadapost labels and stickers are glued on the original box. So I can't gift it as the box is not suitable for that purpose. Now the only option is to keep with me. Today I put some hot water in it and after 3 hours, the water was almost at room temperature. Not sure if it had some leakage and lost vacuum between walls (issue with the quality control). The only use of this is to keep normal water at the bedside table now. So I am not pleased with this product. The positive is, this flask looks good in brushed stainless steel and has a large capacity.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards