cheaply made, wouldn't play all formats. Returned for refund

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

I had to return it, it wouldn't program itself and it's also 5G enabled.

Reply by our customer service

Hi daniela, Thanks for sharing your feedback. If you need any assistance in regard to this Android 9.0 TV Box Amlogic S905X2 4GB + 64GB BT 4.1 2.4G/5G Dual Wifi, you recently purchased, please do not hesitate to contact us. You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463.

Now just stop playing video on Chrome ,Vimeo and no Dolby on Prime and Netflix,total crap,at least there is a clock in front.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our 24 hours customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ).We cover one year warranty for it .We are more than happy to help you here .Best regards

I like everything about this box however I'm going go have to send it back..within minutes of any show on any server the audio becomes garbled. tried all different settings and nothing changes. that being said I know prime cables will take good care of me

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Dolby Atmos do not work,stereo only,blutooth working half the time,turn on by it self always so i have to unplug everytime,no 4k in Netflix and Prime video,crappy little square thing!

Reply by our customer service

Hello! Thank you for leaving a comment on this product. We are sorry to hear that you had a bad experience with the Dolby Atmos. We will send you an email to help you from there.