I purchased with assurance that it was a good product & have not been disappointed thank you

Reply by our customer service

Hi there, Thank you for your positive feedback about PG-243 CL-244 OEM Combo. If there's anything else that we can assist you with, please don't hesitate to call us at 1-866-979-7463, or contact our customer service by live chat or send us an email to support@shopperplus.com. Thank you!

The cartridge came open and it doesn't work. I need a replacement for free!

Reply by our customer service

Thank you for sharing your feedback about our product. Please check your email/inbox for further assistance with regards to this so we can address this issue accordingly. We're grateful for your feedback, we will take the necessary steps and will use it to improve our business and products.

Have not tried them yet, however I hope they hold more ink than the 245 and 246 they cost enough. Cannot rate them

Reply by our customer service

Hi there, Your feedback is important to us. The cartridges you have ordered have a page yield of 100 each for black and colour. Depending on the amount of pages that you print that yield may or may not be enough for you.If you do a high volume of printing you should choose the xl that has a page yield of 300 both. If you have any further comments or question do not hesitate to contact us by email,live chat or calling us 1-866-979-7463.

The Black was not all the way full, I used it twice and then it was done. I am very disappointed. Belinda Lawlor

Reply by our customer service

Hi Belinda, Thank you for bringing this matter to our attention. We're very sorry we failed to meet your expectations. We would appreciate another chance to earn your business. Kindly check your email for additional assistance.

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