Thanks already recieved the missing parts...

it says 12 cube storage but it's just 9 cube when I assemble it. very disappointed for my first order in this app. yeah it's indicated that this product is openbox but make sure to check first what's inside the box. as of the specification details said it's 14"x 14" Panel: 44pcs, 14"x 14" Door: 13pcs, connector:42pcs, Wooden hammer: 1pc, Door magnet: 12pcs,. but there's a lot missing instead of 44pcs 14"x14" panel it's only 34pcs., 42pcs connector but it's only 32pcs., and there's no wooden Hammer included. there is no problem at the 14"x14" door coz it's 13 and door magnet is 12. hopefully all the missing parts will ship out to me as soon as possible.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

in the specification for the items it's 14"x 14" Panel: 44pcs 14"x 14" Door: 13pcs connector:42pcs Wooden hammer: 1pc Door magnet: 12pcs but I'm disappointed because the items arrived is 14"x 14" Panel: 34pcs 14"x 14" Door: 13pcs connector:32pcs Wooden hammer: No hammer Door magnet: 12pcs

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards