it says 12 cube storage but it's just 9 cube when I assemble it. very disappointed for my first order in this app. yeah it's indicated that this product is openbox but make sure to check first what's inside the box. as of the specification details said it's 14"x 14" Panel: 44pcs, 14"x 14" Door: 13pcs, connector:42pcs, Wooden hammer: 1pc, Door magnet: 12pcs,. but there's a lot missing instead of 44pcs 14"x14" panel it's only 34pcs., 42pcs connector but it's only 32pcs., and there's no wooden Hammer included. there is no problem at the 14"x14" door coz it's 13 and door magnet is 12. hopefully all the missing parts will ship out to me as soon as possible.

Reply by our customer service

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