Same as above

Reply by our customer service

Thank you for sharing your thoughts! If you need any further assistance or have any questions, please don't hesitate to contact us. We’re here to help!

Just installer recently have not printemps much yet

Reply by our customer service

Thank you for your feedback! I understand you’ve just installed it and haven’t used it much yet. If you need any help or have questions as you start using it, feel free to reach out!

Nothing wrong with the product but delivery is not like it used to be. Used to be we ordered one day and received delivery within two days by post or Purolator. Now UPS tells us one delivery date and then reschedules it twice so now it is taking 4 or 5 days. This happens with both my order and my wife’s separate order. Not impressed.

Reply by our customer service

Hello, we are sincerely sorry the delivery service did not satisfy. If you have any questions, please feel free to contact us by email (support@shopperplus.com), by chat or by calling us: at 1-866-979-7463

I had to fix the small spring of the yellow cartridge but now, all is Ok.

Reply by our customer service

Dear customer ,thanks for your kind reviews .Any quality issue ,could you contact our customer service for help ?You could reach them by calling 1-866-979-7463 or sending online live chat (from Monday to Friday )or sending an email inquiry to us (any time ). We are more than happy to help you here .Best regards

Products are very good. However, this is the first time I had a failure with the yellow cartridge. Had to throw it out.

Reply by our customer service

Dear Ernie, Thank you for writing to us. If you ever experience something similar, please keep the cartridge because they may be under warranty. We can replace or refund the defective cartridge if it is within the warranty period. Thank you.

This cartridge has a lever on it that prevents the ink cover from closing. Also, if one does not insert it properly, the printer will not recognize it. It is necessary to make sure the lever is fully engaged (slide in as close as possible to the cartridge before inserting into the ink cavity.) Then, after it is in the ink cavity, believe it or not, you have to snap off the lever handle so the door will close. Then it works perfectly.

Reply by our customer service

Hi, We do apologize for all the trouble you had to go through for the cartridge to be properly install and to be able to work. We would love to rectify this issue and find a solution for you! You may reach out to us by submitting an online inquiry, initiating a chat or by phone at 1-866-979-7463 if you have any questions or concerns.